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Mascot Business Solutions is a proven leader in the development of computer telephony solutions including interactive voice response (Interactive Voice Response) products and services.

In web-based scenario – You have to work smartly in order to get business from your clients – not once but over and over again in the form of repeat orders.

Mascot provides the following interactive voice response solutions:
Interactive Voice Response Systems – Complete analog and digital Interactive Voice Response phone systems.
Interactive Voice Response Software – Interactive Voice Response application development software solutions.
Interactive Voice Response Programming – Interactive Voice Response development by our experienced staff.
Interactive Voice Response Services – Complete Interactive Voice Response outsourcing services at our secure call center.
Interactive Voice Response Applications – Full set of Interactive Voice Response phone applications.



Custom Interactive Voice Response Program Development

The Mascot development team uses the systems approach when creating Interactive Voice Response applications. The following are the basic functions performed by our experienced team of professional managers and developers using this Interactive Voice Response Design Process:
Interactive Voice Response Consulting – Initial Interactive Voice Response application feasibility study
Interactive Voice Response Design – Create a design specification of the application
Interactive Voice Response Development – Organize a development team and assign tasks
Interactive Voice Response Programming – Perform actual coding of the Interactive Voice Response application
Interactive Voice Response Testing – Test the Interactive Voice Response application prior to going live
Interactive Voice Response Implementation – install the Interactive Voice Response program in a live environment
Interactive Voice Response Management – maintain and enhance the ongoing Interactive Voice Response program

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